•  What are Steamers by Sara?

Steamers by Sara are handmade shower steamers; Natural products combined and infused with essential oils made to diffuse in your shower for an enjoyable aromatic experience.

  • How do I use a shower steamer?

To use a shower steamer, simply place one or more on the floor of your shower, and allow warm to hot water dissolve the stones as you shower. Your desired scent will be released as the shower steamer dissolves.

  • How long will it take to receive my order?

Orders can take anywhere from 4-12 days to arrive depending on processing time and order volume.

Some orders make take longer to arrive based on postal service interruptions and delays.

  • Will there be any additional scents?

Yes. Steamers by Sara will occasionally release temporary seasonal scents that may be announced and available for purchase via steamersbysara.com while supplies last.

  • Do Steamers by Sara expire?

Yes. While Steamers by Sara technically have a shelf life of 6 months and can be used and enjoyed until then, we include a "Best By" use date of 1-2 months from the processing date of your order as that is when their aroma will be the strongest.

  • How long do Steamers by Sara last in the shower?

Steamers by Sara are made to last up to 5 minutes in your shower. This time varies depending on the temperature of water you use and how much water you allow to directly hit your shower steamer. Often, once your shower steamer is fully dissolved, its aroma still penetrates the air for your enjoyment.

  • What if I have questions about my order?

If you have any specific questions about your order you can send us a message via our “contact” page located on our website, or email us directly with your name, subject, order number, and question steamersbysara.com.

Please note, customer service is only available business days, and it may take up to 48 hours to receive a response.

  • Can I order in bulk?

Yes. Any of our customers can request to order in bulk via our “contact” page located on our website or by emailing us directly at steamersbysara@gmail.com. All bulk orders must be placed a month prior to the date you wish to receive your order, and currently have a maximum of 300 individual shower steamers total.

  • What is the return policy?

We currently do not accept any returns. Please see our “Return Policy” located in the footer of our website for full details.

  • What do I do if I never received my order?

If in the case you never receive your order, please contact us regarding the matter with your order number and tracking number on our “contact” page located on our website or email us directly at steamersbysara@gmail.com so we may look into it for you.

  • How do I contact your company if my question isn’t answered here?

Still have questions? Feel free to contact us via our “contact” page on our website or email us at steamersbysara@gmail.com.